Terms of Service & Privacy Policy

Protecting Your Online Privacy

1. Introduction Welcome to Synergy Business Solutions, LTD ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of www.synergybusinesssolutions.com (the "Website") and our related services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Use of the Website You agree to use the Website only for lawful purposes and in accordance with these Terms. You are prohibited from using the Website in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use of the Website.

3. SMS/Text Messaging Terms (TCPA & CTIA Compliance) By enrolling in our SMS/text messaging program, you agree to the following terms, which comply with the Telephone Consumer Protection Act (TCPA) and CTIA Best Practices:

By providing your mobile number, you consent to receive SMS communications from Synergy Business Solutions. These messages are for conversational purposes, meaning they are direct, person-to-person interactions based on your inquiries or requests. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply.
One-to-One Consent Rule: Your consent is granted exclusively to Synergy Business Solutions, LTD. We will never share, sell, or transfer your opt-in consent to any third parties or affiliates for their own marketing purposes.
Message Frequency & Rates: Message frequency will vary based on your interactions and our active campaigns. Standard message and data rates may apply depending on your mobile carrier plan.
Opt-In Instructions: You may opt-in to SMS/MMS messaging through verbal consent, opt-in checkbox on a Contact Us form, through an affirmative opt-in message set to us, or manually through a paper form selecting consent to opt-in.
Opt-Out Instructions: You may cancel the SMS/MMS service at any time. To opt out of SMS communications, reply STOP at any time.
Help Instructions: If you require assistance with the text messaging program, text HELP to the number from which you received the message, or contact our support team directly via our Website.
Carrier Liability: Mobile carriers (e.g., AT&T, Verizon, T-Mobile) are not liable for delayed or undelivered messages.

4. Intellectual Property All content, features, and functionality on the Website, including text, graphics, logos, and software, are the exclusive property of Synergy Business Solutions, LTD and are protected by applicable copyright, trademark, and intellectual property laws.

5. Limitation of Liability To the fullest extent permitted by law, Synergy Business Solutions, LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or our services.

6. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Colorado.

7. Changes to Terms We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes your acceptance of the revised Terms.

1. Introduction Synergy Business Solutions, LTD respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.synergybusinesssolutions.com and utilize our services, including our SMS/MMS messaging programs.

2. Information We Collect: We may collect personal information that you voluntarily provide to us, including but not limited to:

Contact Information: Name, email address, mailing address, and mobile phone number.
SMS Interaction Data: When you opt into our SMS program, we collect your phone number, the timestamp of your opt-in, the method of your consent (e.g., web form, keyword text), and message delivery status.
Automatically Collected Data: IP address, browser type, operating system, and browsing behavior on our Website.

3. How We Use Your Information: We use the collected information to:

Provide, operate, and maintain our Website and services.
Process transactions and send related information (e.g., confirmations, invoices).
Send marketing communications, promotions, and updates (subject to your consent).
Respond to customer service requests and provide support (subject to your consent).
Monitor and analyze usage trends to improve user experience.

4. SMS Privacy and Third-Party Sharing Policies We adhere to strict standards regarding your mobile information and SMS consent:

No Third-Party Marketing: Mobile information, including your phone number and SMS/MMS opt-in consent data, will not be shared with, sold to, or rented to any third parties or affiliates for their own marketing or promotional purposes.
Service Providers: We may share your phone number strictly with trusted service providers (such as our SMS gateway providers and telecommunications carriers) solely for the purpose of facilitating and delivering our text messages to you. These providers are contractually obligated to keep your data secure and are prohibited from using it for any other purpose.

5. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights and Choices

Opting Out of SMS: You may opt out of receiving text messages at any time by replying STOP to any message.
Opting Out of Emails: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of the email.
Access and Deletion: Depending on your jurisdiction, you may have the right to request access to the personal data we hold about you or request its deletion. Please contact us to exercise these rights.

7. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Effective Date" at the top of this policy and, if required, communicating the changes via email or SMS.

8. If you have questions about this Privacy Policy, Terms of Service, or our SMS program, please contact us at [email protected] and we'll be happy to assist and answer any questions, or you may fill out the contact form at the button below.